Privacy Policy

**Privacy Policy**

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from fragranxia.com (referred to as the “Site”).

**Personal Information We Collect**

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies on your device. As you explore the Site, we gather information about the specific web pages or products you view, the websites or search terms that led you to the Site, and your interactions with the Site. We refer to this gathered information as “Device Information”.

We collect Device Information using various technologies, including:
– “Cookies”, which are data files placed on your device and often include an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.
– “Log files” that track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” which are electronic files used to record information about how you navigate the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect specific information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

**How We Use Your Personal Information**

We use the Order Information we collect primarily to fulfill orders made through the Site (including processing payment information, arranging shipping, and providing invoices or order confirmations). Moreover, we use this Order Information to:
– Communicate with you;
– Screen orders for potential risks or fraud; and
– Provide you with information or advertising relating to our products or services based on your preferences.

We use the Device Information to help identify potential risks and fraud (especially through your IP address) and to generally improve and optimize our Site. For instance, we generate analytics about how customers interact with the Site and assess the success of marketing campaigns.

**Sharing Your Personal Information**

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store, and you can read more about how Shopify uses your Personal Information in their privacy policy.

Additionally, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information in their privacy policy, and you can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with laws and regulations, respond to a lawful request for information, protect our rights, or in case of a subpoena or search warrant.

**Behavioral Advertising**

As explained earlier, we use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. You can opt out of targeted advertising using the links provided.

**Do Not Track**

Please note that we don’t change our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

**Your Rights**

If you’re a European resident, you have the right to access personal information we hold about you, and you can request corrections, updates, or deletions. If you wish to exercise this right, please contact us through the provided contact information.

**Data Retention**

When you place an order through the Site, we retain your Order Information for our records unless you request us to delete it.

**Changes**

This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

**Minors**

The Site is not intended for individuals under the age of 13.

**Contact Us**

For more information about our privacy practices, questions, or complaints, please contact us via e‑mail at fragranxia@gmail.com or by mail.

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